Month: August 2019

The Court Jester at the Touchline

Servant leadership in general and the misunderstood role of the Scrum Master in particular is mostly underestimated. The effect of this kind of leadership is rather indirect; like a gardener it creates good conditions for successful cooperation. If a Scrum Master, like a football coach, stands only at the touchline during a match, his contribution is easily overlooked. So sooner or later Scrum Masters will be offered “real” work, i.e. the coach will simply be brought in. And those who are not well aware of their actual task and who are trying to avoid conflict will accept this work with gratitude. The much more important long-term work on the system and the continuous improvement of the organization are left behind, but nobody notices this anymore, because everyone is busy with “real” work.