Personalized responsibility in the form of a “single wringable neck” is the means of choice when it comes to reliably shaping cooperation in organizations. With each such role, however, the level of organized irresponsibility increases.
Good leadership requires integrity more than charisma. Integrity creates a climate of safety in which people can thrive, while charisma often leads to complacency and arrogance and keeps people small and dependent.
Leadership takes place in and through relationships – leadership is relationship. We determine whether these are filled with fear or with equal dignity, the counter-proposal to the authoritarian education of the Danish family therapist Jesper Juul, which can very well be transferred to other leadership relationships.
Unused human potential is often referred to as the eighth type of waste in Lean Management. And rightly so, because it is the creativity of “ordinary” workers that enables the continuous improvement and elimination of the classical seven types of waste.