When people talk about agility, some rave about customer orientation and speed, while others invoke the self-organization and autonomy of the team. Mostly these and some other concepts float more or less incoherently in a mystical cloud around the central concept of agility. An attempt to put these ideas into a logical context.
Personalized responsibility in the form of a “single wringable neck” is the means of choice when it comes to reliably shaping cooperation in organizations. With each such role, however, the level of organized irresponsibility increases.